Professional Experience

Accenture, USA

  • Security Consulting Consultant, 03/23/2022-CURRENT

    • As an Accenture consultant I had worked for the following companies, depending on contract length and client needs

    • Application Developer at Power and Gas company, Allentown, PA, 06/09/2025-06/12/2026:

      • Designed, built, and configured SailPoint IdentityIQ applications to meet business needs

      • Collaborated with multiple teams to gather and analyze requirements for application development

      • Implemented best practices and current security standards in application design

      • Assisted with troubleshooting system connections through multiple domains

      • Tested and debugged applications to ensure functionality and reliability

      • Developed documentation for daily processes

      • Maintained and updated SailPoint and other application code through Azure Dev Ops Repositories

      • Maintained inventory of:

        • SailPoint servers

        • SailPoint and other system accounts

        • Accesses to external systems

        • CyberArk safes and system accounts

      • Accomplishments

        • Extensive PowerShell development for Active Directory research & testing for SailPoint Active Directory connectors

        • Functioned as on call support through two week long Change Go Lives, pushing SailPoint to Production

    • Technology Consulting Practitioner at Power and Gas company, Merrillville, IN, 01/29/2024-06/29/2025:

      • Designed, built, and configured on-prem CyberArk application to meet business security needs

      • Managed all elements of CyberArk, assisted during system outages, planned and managed upgrades of systems

      • Designed Safe and Group permission infrastructure, which gave better visibility for better auditing users accesses to CyberArk objects

      • Developed PowerShell scripts to streamline and automate processes that were previously tedious manual tasks

      • Accomplishments:

        • Managed and planned CyberArk upgrade within DEV to PROD environments, tracking multiple component upgrades across physical and virtual devices

        • Redesigned Safe and Group infrastructure, updated permissions to over 1000 safes, utilizing PowerShell scripting

    • Technology Architect at Financial Company, St Louis, MO, 08/03/2022-01/26/2024:

      • Chief engineering lead, served as key hands-on resource to drive conversations across all work streams

      • Rolled out new CyberArk installations at large company

      • Led meetings training employees how to use CyberArk

      • Onboarded Domain Admin, service accounts, and other privileged accounts into CyberArk

      • Built PSM infrastructure in DEV and PROD environments

      • Built functional requirements, solution build guide, PAM Use-Cases, PSM Solution Design

      • Established Windows and Linux Platform PAM Requirements, Solution Build Guide, PAM Use-Cases, PSM Solution Design and other key deliverables

    • Security Consulting Practitioner at Pharmaceutical Company, Princeton, NJ, 04/19/2022-06/30/2022:

      • Reviewed, edited and built test cases for regression testing of new IAM solution implementations

      • Ensured test cases were built with company policy requirements

Sutter Health IS, Sacramento, CA

  • System Engineer 2, 07/28/2019-04/2/2021
    • Engineering, implementation, operation, maintenance, and support of a wide range of server platforms including:

      • Microsoft SCOM - For Monitoring Microsoft systems

      • Splunk - Log ingestion & Searching

      • Red Hat Ansible - Automation

      • Infoblox - IP Control

      • VMware vROPs - vRealize Operations

    • Provided daily, weekly, and monthly systems capacity and performance review metrics for leadership

    • Deployed and retired Windows or RHEL virtual machines over VMware vSphere

    • Created timely event specific automation triggers in Splunk or SCOM for system monitoring and ticket generation

    • Accomplishments:

      • Managed Citrix vROPS (vRealize Operations Manager) System wide upgrade to 8.1.1 (10/2020)

      • Managed documentation and user access control to Red Hat Ansible Tower (2/2021)

  • Information Security Analyst 3, 04/08/2018-07/28/2019

    • Managed IAM, Identity Access Management through SailPoint IdentityIQ

    • Managed PAM, Privileged Access Management and password rotation through CyberArk software

    • Provided data security support and guidance to Sutter Health regions and affiliates

    • Represented the Data Security Office on project teams and other IS initiatives and works with other IS operations support departments to identify and recommend solutions on security-related issues

    • Provided hands-on security administration of a broad range of security duties

    • Provided oversight of design, engineering, analysis, research, testing and monitoring

    • Provided regular reporting of security related issues, mostly auditing users with Privileged Access

    • Accomplishments:

      • Implemented a Server Security Design Standard to ensure server builds met Privileged Access standards

      • Provided security insight and created processes for employee onboarding and off boarding

      • Lead team and built processes for Server access cleanup project to remove access from servers where privileged access was granted in error

  • Account Administrator 2, 10/13/2014-04/08/2018

    • Managed IAM, Identity Access Management through SailPoint IdentityIQ

    • Managed PAM, Privileged Access Management and password rotation through CyberArk software

    • Assisted in technical analysis, design, support, and implementation of the day to day account administration requests regarding various types of access and application usage

    • Provisioned access for Active Directory, AIX, AS400, UNIX, Linux, Remote Access and related systems

    • Assisted in the implementation and support of technical solutions

    • Worked with regional and project team members to define business and user requirements

    • Removed access from terminated employees

    • Upheld security policies regarding access related to job roles of employees

    • Upheld security policies regarding Active Directory access

    • Provisioned and maintained RightFax systems, a service for converting faxes to digital formats

    • RightFax server maintenance and support

    • Generated Reports regarding Active Directory access, network shares

    • Created and maintained documentation for department processes

    • Developed work process for new team innovations

    • Accomplishments:

      • Was a key role in updating employee onboarding and off boarding processes (2/2017)

      • Redefined and tuned onboarding process for region specific employees

      • Maintained and updated documentation for team processes and applications

      • Designed and updated RightFax processes for system-wide implementation

  • Service Desk Representative, 10/21/2013-10/11/2014

    • Provided technical support to over 60,000 employees including Doctors, Sutter Health employees, and external vendors through voice and written communications

    • Supported Medical systems built on AS/400 platforms

    • Handled ticket routing through Remedy software

    • Rebuild and correct issues with Outlook profiles including group mailboxes and archive files

    • Provided hardware support to HP and Ricoh printers and Fujitsu scanners

    • Exceptional customer service skills working in a face paced environment

ECMC (formerly EdFund Guarantee), Rancho Cordova, CA

  • Help Desk Support, 06/2005-01/2013

    • Provided technical support to employees, lenders, schools and students through voice and written communications

    • Added, removed and maintained users on Active Directory and Linux

    • Basic updates to Microsoft Exchange email accounts

    • Addressed technical issues from disgruntled users

    • Reset access passwords for network systems, upholding security policies

    • Troubleshot technical issues determining causes of hardware and software issues

    • Configured software remotely

    • Created procedures detailing how to resolve issues with clear steps

    • Created macros to handle tedious tasks