======================= Professional Experience ======================= .. _professionalexperience: `Accenture, USA `_ ------------------------------------------------------------------- * **Security Consulting Consultant, 03/23/2022-CURRENT** * As an Accenture consultant I had worked for the following companies, depending on contract length and client needs * Application Developer at Power and Gas company, Allentown, PA, 06/09/2025-06/12/2026: * Designed, built, and configured SailPoint IdentityIQ applications to meet business needs * Collaborated with multiple teams to gather and analyze requirements for application development * Implemented best practices and current security standards in application design * Assisted with troubleshooting system connections through multiple domains * Tested and debugged applications to ensure functionality and reliability * Developed documentation for daily processes * Maintained and updated SailPoint and other application code through Azure Dev Ops Repositories * Maintained inventory of: * SailPoint servers * SailPoint and other system accounts * Accesses to external systems * CyberArk safes and system accounts * **Accomplishments** * Extensive PowerShell development for Active Directory research & testing for SailPoint Active Directory connectors * Functioned as on call support through two week long Change Go Lives, pushing SailPoint to Production * Technology Consulting Practitioner at Power and Gas company, Merrillville, IN, 01/29/2024-06/29/2025: * Designed, built, and configured on-prem CyberArk application to meet business security needs * Managed all elements of CyberArk, assisted during system outages, planned and managed upgrades of systems * Designed Safe and Group permission infrastructure, which gave better visibility for better auditing users accesses to CyberArk objects * Developed PowerShell scripts to streamline and automate processes that were previously tedious manual tasks * **Accomplishments:** * Managed and planned CyberArk upgrade within DEV to PROD environments, tracking multiple component upgrades across physical and virtual devices * Redesigned Safe and Group infrastructure, updated permissions to over 1000 safes, utilizing PowerShell scripting * Technology Architect at Financial Company, St Louis, MO, 08/03/2022-01/26/2024: * Chief engineering lead, served as key hands-on resource to drive conversations across all work streams * Rolled out new CyberArk installations at large company * Led meetings training employees how to use CyberArk * Onboarded Domain Admin, service accounts, and other privileged accounts into CyberArk * Built PSM infrastructure in DEV and PROD environments * Built functional requirements, solution build guide, PAM Use-Cases, PSM Solution Design * Established Windows and Linux Platform PAM Requirements, Solution Build Guide, PAM Use-Cases, PSM Solution Design and other key deliverables * Security Consulting Practitioner at Pharmaceutical Company, Princeton, NJ, 04/19/2022-06/30/2022: * Reviewed, edited and built test cases for regression testing of new IAM solution implementations * Ensured test cases were built with company policy requirements `Sutter Health IS, Sacramento, CA `_ ------------------------------------------------------------------- * **System Engineer 2, 07/28/2019-04/2/2021** * Engineering, implementation, operation, maintenance, and support of a wide range of server platforms including: * Microsoft SCOM - For Monitoring Microsoft systems * Splunk - Log ingestion & Searching * Red Hat Ansible - Automation * Infoblox - IP Control * VMware vROPs - vRealize Operations * Provided daily, weekly, and monthly systems capacity and performance review metrics for leadership * Deployed and retired Windows or RHEL virtual machines over VMware vSphere * Created timely event specific automation triggers in Splunk or SCOM for system monitoring and ticket generation * **Accomplishments:** * Managed Citrix vROPS (vRealize Operations Manager) System wide upgrade to 8.1.1 (10/2020) * Managed documentation and user access control to Red Hat Ansible Tower (2/2021) * **Information Security Analyst 3, 04/08/2018-07/28/2019** * Managed IAM, Identity Access Management through SailPoint IdentityIQ * Managed PAM, Privileged Access Management and password rotation through CyberArk software * Provided data security support and guidance to Sutter Health regions and affiliates * Represented the Data Security Office on project teams and other IS initiatives and works with other IS operations support departments to identify and recommend solutions on security-related issues * Provided hands-on security administration of a broad range of security duties * Provided oversight of design, engineering, analysis, research, testing and monitoring * Provided regular reporting of security related issues, mostly auditing users with Privileged Access * **Accomplishments:** * Implemented a Server Security Design Standard to ensure server builds met Privileged Access standards * Provided security insight and created processes for employee onboarding and off boarding * Lead team and built processes for Server access cleanup project to remove access from servers where privileged access was granted in error * **Account Administrator 2, 10/13/2014-04/08/2018** * Managed IAM, Identity Access Management through SailPoint IdentityIQ * Managed PAM, Privileged Access Management and password rotation through CyberArk software * Assisted in technical analysis, design, support, and implementation of the day to day account administration requests regarding various types of access and application usage * Provisioned access for Active Directory, AIX, AS400, UNIX, Linux, Remote Access and related systems * Assisted in the implementation and support of technical solutions * Worked with regional and project team members to define business and user requirements * Removed access from terminated employees * Upheld security policies regarding access related to job roles of employees * Upheld security policies regarding Active Directory access * Provisioned and maintained RightFax systems, a service for converting faxes to digital formats * RightFax server maintenance and support * Generated Reports regarding Active Directory access, network shares * Created and maintained documentation for department processes * Developed work process for new team innovations * **Accomplishments:** * Was a key role in updating employee onboarding and off boarding processes (2/2017) * Redefined and tuned onboarding process for region specific employees * Maintained and updated documentation for team processes and applications * Designed and updated RightFax processes for system-wide implementation * **Service Desk Representative, 10/21/2013-10/11/2014** * Provided technical support to over 60,000 employees including Doctors, Sutter Health employees, and external vendors through voice and written communications * Supported Medical systems built on AS/400 platforms * Handled ticket routing through Remedy software * Rebuild and correct issues with Outlook profiles including group mailboxes and archive files * Provided hardware support to HP and Ricoh printers and Fujitsu scanners * Exceptional customer service skills working in a face paced environment `ECMC (formerly EdFund Guarantee), Rancho Cordova, CA `_ ------------------------------------------------------------------------------- * **Help Desk Support, 06/2005-01/2013** * Provided technical support to employees, lenders, schools and students through voice and written communications * Added, removed and maintained users on Active Directory and Linux * Basic updates to Microsoft Exchange email accounts * Addressed technical issues from disgruntled users * Reset access passwords for network systems, upholding security policies * Troubleshot technical issues determining causes of hardware and software issues * Configured software remotely * Created procedures detailing how to resolve issues with clear steps * Created macros to handle tedious tasks